Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. A remarkable business success story, Majid Al Futtaim started from one manâÂÂs vision to transform the face of shopping, entertainment and leisure to 'create great moments for everyone, every dayâÂÂ. It has since grown into one of the United Arab Emiratesâ most respected and successful businesses spanning 15 international markets, employing more than 33,000 people, and achieving the highest credit rating (BBB) among privately-held corporates in the Middle East. Majid Al Futtaim owns and operates 20 shopping malls, 12 hotels and three mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, City Centre malls and My City Centre neighbourhood centres, and also four community malls which are in joint venture with the Government of Sharjah. The Company holds exclusive rights to the Carrefour franchise in 38 markets across Middle East, Africa and Central Asia, and operates a portfolio of more than 160 outlets in 15 countries.ROLE SUMMARY Team Leader - Butchery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. ROLE PROFILE Drive commercial performance by implementing pricing strategies, managing product assortment, and executing promotional activities to enhance sales and profitability. Monitor customer satisfaction (NPS) and implement improvement initiatives to enhance the overall shopping experience. Oversee stock management, including inventory control, replenishment planning, stock reporting, and ensuring optimal stock levels. Minimize waste and shrinkage by implementing control measures, tracking waste reports, and improving stock handling processes. Manage merchandising standards by ensuring correct product placement, pricing accuracy, and adherence to planograms. Ensure compliance with health, safety, hygiene, and security standards to safeguard employees, customers, and company assets. Lead and develop the team by scheduling staff, monitoring performance, providing training, and supporting new hires. Deliver excellent customer service by resolving customer issues, promoting products, and fostering a strong customer-centric culture within the team. REQUIREMENTS Bachelor's degree in commerce or finance. 3+ years in a supervisory role within butchery operations in retail or meat processing environments. Carcass breakdown and meat cutting (beef, lamb, poultry). Hygiene and food safety compliance (HACCP standards). Meat freshness assessment and shelf-life management. Stock handling (receiving, storage, and rotation – FIFO). WHAT WE OFFER At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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Team Leader - Butchery At Majid Al Futtaim
Merchandising, Retail & eCommerce
full time
Nairobi
Posted 11 hours ago