Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tertiary, teaching and referral health care facility in sub-Saharan Africa. ​For over fifty years, Aga Khan University Hospital, Nairobi (AKUH) has been taking care of families in East Africa. As a private, not-for-profit hospital, we strive to provide access to quality healthcare to all who need it. At AKUH, patients are our first priority. Our team of medical professionals, faculty and staff are here to provide you and your loved ones with the highest standards of healthcare. We are committed to working together to ensure that you and your family receive outstanding medical services, first-rate facilities and compassionate care. The Aga Khan University Hospital, Nairobi has set the standard for comprehensive healthcare and modern medical education in East Africa. Our dedicated staff, advanced facilities and state-of-the-art technologies have earned the hospital great reputation as a leading medical institution and teaching hospital in the region, and beyond. Patients benefit from our unique team-based approach to car​e, which enables you to benefit from the diverse expertise of our entire team of medical professionals. As the teaching hospital for Aga Khan University’s Medical College and School of Nursing and Midwifery, we practice an evidence-based approach to medicine, driven by the cutting-edge research conducted by our experienced faculty members. Our approach to care is guided by our core principles of Quality, Access, Impact and Relevance.​Responsibilities: Update daily census on the computer system and ensures accurate bed allocation and billing class for the patients in the unit. Manage Unit admissions, transfers and discharges, and communicates these movements to the Nurse Manager. Ensure accurate filing of patients’ records such as insurance forms, diagnostic and clinical reports as per hospital policy. Ensure availability of required stationery in the unit and in the nursing stations. Responsible for unit stocks and prompt billing of used consumables, drugs and professional fees after unit procedures. Assist the nurse manager with distribution and collection of Satisfaction Survey Questionnaires and is familiar with the Complaint handling System. Maintains open communication of available beds for admission with patient services staff and duty managers. Maintains physician fee for service book and ensure physicians have signed afterward rounds/procedures. Responds to enquiries by visitors and staff and provides appropriate directions. Alerts nurse manger about dissatisfied clients, incidences and any other unusual occurrences. Ensures patient records are sent to Medical Records Department upon patient discharge. Collaborates with Consulting Clinic staff to make follow up appointments for discharged patients Handles incoming calls and directs them to the appropriate persons. Works closely with security officer of the unit to control visitors Requirements: Minimum O ’level Certificate Certificate/experience in Front Office Management.  Heart saver certification is an added advantage. Knowledge in Computer Operations