Job TitleNurse In-chargeReports toBranch ManagerAbout us About Jacaranda Maternity Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospital in Nairobi is changing the way maternal healthcare is provided by developing better ways to provide high-quality, patient-centred maternity care at affordable prices. Currently, we see over 3,000 clients a month. We have won global and local recognition, including from the Centre for Health Market Innovations, the Gates Foundation, Savings Lives at Birth, and Innovations in Healthcare – and our facility has been independently rated as among the highest quality in Kenya. We are expanding to new locations and require additional Charge Nurse for upcoming location in Nairobi. Reporting to the Branch Manager, you will take on responsibility of overseeing the Nursing care of the branch by managing resources and staff, growing the locations revenue, delivering quality client experience and maintaining superior patient satisfaction. Will you join us and help transform maternal and new-born healthcare in East Africa? Education Hold a diploma or degree in nursing from a recognized university/ (medical training) college Hold an active Nursing license from the Nursing Council of Kenya Experience Should have more than 5 years’ experience in Maternity or MCH/FP working as a licensed Nurse/Midwife in a busy maternity institution and experience in working in a start-up maternity facility Should have experience acting as a shift supervisor or holding other leadership positions in the past Should have at least 4 years’ working experience in obstetrics and gynaecology with 1 year working in an inpatient labour ward Experience caring for high-risk conditions including hypertension/preeclampsia, gestational diabetes, multiple gestations and history of poor obstetrics outcomes Neonatal/Paediatric or reproductive health nursing is an added advantage Knowledge and Skills Requirements Thorough knowledge of all of the nursing SOPs Familiarity with CTG machines, use, and interpretation of CTG strip Experience coordinating meetings and conducting didactic presentations Strong communication and interpersonal skills. This includes the ability to provide professional feedback of both in both constructive and complimentary styles. Ability to write professional emails, data reports, and monthly summaries of outcomes and actions Excellent analytical reasoning skills and meticulous attention to detail Key competencies Commitment to providing high quality care and excellence Ability to work effectively with a team in a culturally diverse environment Ability to use initiative to solve problems is a key competence Duties and Responsibilities Administrative Assists with or leads key monthly meetings such as nurses meetings, PCA meetings or others as assigned Leads initiatives as assigned by Branch manager (i.e.–following up to ensure all staff understand new packages or other business initiatives) Ensures that nursing rota is optimized for both cost efficiencies in line with budget whilst also ensuring that a balance of experience and skills on each shift Reports key data and managerial summaries as requested Participates in decision making regarding patient flow (admissions/discharges/transfers) Adapts work plan to change in unit workload (ie, increasing staff available when needed etc.) Seeks assistance from Branch Manager with staffing issues; Oversees completion of unit specific administrative tasks (e.g., staff assignments, equipment checks, emergency response tray check) Collaborates with other health care disciplines/departments (Reception, Dietary, Housekeeping, Pharmacy, Security etc.) to maintain communication and provide optimal level of patient care Informs Branch Manager of hospital issues and concerns Identifies, labels and reports defective equipment Uses Jacaranda tools and systems as required Clinical Provides overall monitoring of the branch terms of clinical operations. Ensure shift supervisors at night are held accountable for quality of care Constantly highlights potential problems ahead of time and acts to reduce clinical risks Coordinates the daily handovers between shifts–ensuring excellent documentation and well organized and clear communication Develops and fills clinical checklists as required to document clinical actions, performance, and areas to improve Proactively moves resources around when there are backlogs in either inpatient or outpatient services Ensures that staff are fully documenting clinical encounters, key data, and other relevant information in honest and transparent and professional manner Directly participates in clinical care in urgent situations such as sudden inpatient numbers surges or unexpected complications Acts as an effective, honest, and timely communicator that links clinical and non-clinical teams Provides mentorship and strengthens clinical practice of the clinical team; Coordinates with the practice development midwife for upskilling of staff Coordinates clinical-ward orientations for new hires. Is responsible for new hire knowledge acquisition related to clinical SOPs Assists in responding to, documenting, and taking remedial actions in the event of clinical errors, mistakes or gaps Keeps informed about the status of all patients Monitors and evaluates in nursing care provided by nurses/midwives and patient care assistants; Demonstrates accountability for directing and delegating nursing care to others within the clinical environment; Quality Improvement Is a key leader in the review of the monthly clinical dashboard, and is the key person who ensures follow actions are taken based on clinical dashboard results Is an implementation partner and/or observing partner for any Performance Improvement Plans issued to nurses or PCAs Performs standardized quality audits Performs daily data collection via checklists, qualitative observations, and other techniques that highlight any problem areas Coordinates staff education (Case review, clinical drills etc.) Coordinates and participates in RCAs and maintains transparency and unbiasedness when providing feedback relating to the clinical knowledge and acumen of nursing staff Staff-Related Provides guidance to staff members as appropriate Holds staff accountable to organizational standards Assesses performance of staff and provides feedback to the Branch Manager Additional duties as assigned Powered by JazzHR kwV3bm02io Show more Show less