Job Description Collections Registry Officer – Remote This role can be based anywhere across New Zealand. If you live in Auckland or Wellington you will work in our Contact Centres in Ellerslie, or Central Wellington. After a period of up to 6 months, you may be eligible for hybrid work-from-home options. If you are based outside of these centres, you will work permanently from home. Te Haeata/The Opportunity Serving all New Zealanders Ongoing comprehensive training and support Opportunity to assist people at some of their hardest moments As a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all. Ō Pūkenga/Skills And Experience To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi. How to get your foot in the door? Start date is Monday, 6 July 2026 - You must be available to start on this date. Working hours are across 8:00am - 7:00pm, Monday to Friday Mō mātou/About us At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. Ngā painga o tēnei wāhi mahi/What's great about working here Benefits We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 4.4 weeks holiday leave flexible work hours where possible an online professional development portal access to a variety of inclusive and proactive networks See our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. Utu ā-tau/Salary The remuneration band for this role is $60,729 to $80,794 - while the appointing salary will be between $60,729 to $69,414 per annum. Tono mai/Apply You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Applications close on 24 May 2026; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact recruitment@justice.govt.nz Follow us on LinkedIn Show more Show less