What you’ll do - Reply to guests on Airbnb, WhatsApp, phone, and email - Help coordinate check-ins, check-outs, cleaning, and maintenance - Support property inspections and quality checks - Keep owners updated on bookings and property issues - Help with marketing, content, and social media support - Assist in bringing in new properties and business opportunities - Keep records organized and support daily operations Who this role is for - Reliable and can be trusted to follow through - Calm under pressure and able to solve problems quickly - Strong communicator in spoken and written English - Hands-on and comfortable moving between the office and properties - Proactive and able to spot problems early - Detail-oriented - Hungry to learn and grow fast This role is probably not for you if: - You need constant supervision - You are slow to reply or struggle with follow-up - You do not enjoy fast-paced work - You are not comfortable being in the field when needed - You are looking for a relaxed or routine internship Requirements - Own laptop - Reliable smartphone - Stable internet and airtime/data - Flexibility with working hours, including some weekends or evenings when needed - Willingness to travel to properties when required - Strong English communication Nice to have - Experience in hospitality, customer service, real estate, or sales - Social media or content creation skills - Knowledge of the local property market Pay - KES 15,000/month to start - After 2 months, strong performers may move to KES 30,000/month - Clear growth path for people who prove themselves How to apply - Your CV - A short message on why you’re a strong fit - One real example of a time you handled pressure well We are looking for people with energy, ownership, speed, and professionalism.
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Operations Intern
Cozy Cribs
Trades & Services
internship
Nairobi
Posted 2 hours ago
From KES 15,000