e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach, we believe cars are more than their component parts - they're a gateway to the experiences, relationships, and opportunities that make life worth living. Our aim is to build Africa's first full-stack automotive service, spanning all aspects of car ownership and delighting our customers at every turn in the road. As a Sales Admin Intern at Peach Cars, you will play a vital role in supporting our sales process. This position offers hands-on experience in a dynamic environment, where you'll develop strong organizational and communication skills while fostering a customer-focused approach. Key Responsibilities Specifically, the Sales Admin Intern at Peach will be trained to undertake the following tasks and activities: Assist in coordinating checks on vehicle status, including logbook ownership, and communicate findings to internal teams. Support buyers and sellers throughout the administrative steps of the sales process. Clearly explain sales administration procedures (e.g., agreement preparations, payments, ownership transfers, and insurance) to set expectations for timelines and outcomes. Guide customers through our sales documentation, addressing any questions they may have. Ensure all documentation is properly signed and maintain KYC records, organizing files both online and offline. Help coordinate the physical handover of vehicles with the fleet team, ensuring all necessary checks are completed, and customers sign the handover checklist. Conduct pre-handover checks on vehicles to ensure they are clean and ready for delivery. Assist in the coordination of logbook-related services, including ownership transfers and logbook pickups. Introduce our services and pricing to buyers, and facilitate the collection and delivery of logbooks. Monitor the status of logbook ownership and assist customers with any issues related to their Ecitizen accounts. Ensure timely logbook transfers and clear communication among all relevant parties. Follow up with sellers regarding the cancellation of active insurance policies once the car is sold, and assist buyers in obtaining new policies. Coordinate payment processes with the finance team and communicate updates to customers, ensuring that transaction receipts and confirmations are shared promptly. Skills, Knowledge and Expertise Degree in Business Administration, or a related field. Knowledge of Microsoft Office and Google Suite. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, to effectively engage and correspond with internal and external stakeholders. Customer-focused mindset with a desire to learn. Experience with the NTSA portal on the eCitizen platform (logbook transfers) is an added advantage. Competencies Clear communication Attention to detail Coordination and process management Attitudes & Behaviors Customer-first mindset Ownership and accountability Proactive and solution-oriented
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T
Sales Admin Intern At Peach Cars Ke
The Commission On Administrative Justice (Office Of The Ombudsman)
Law / Legal
full time
Nairobi
Posted 43 minutes ago