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Commercial Manager, B2B Partnerships At Agsol

Palladium International

Consulting full time Nairobi Posted 18 hours ago

Agsol manufactures leading edge solar powered agro-processing machines, purpose built for poor, off-grid farming communities in developing countries.   The Role This is not a traditional account management role. You will lead and own AGSOL’s strategic partnerships with key distributors across Africa, and beyond. This role carries end-to-end accountability for distributor performance, spanning revenue growth, operational execution, and end-user outcomes. You will play a central role in shaping Agsol’s B2B and B2B2C strategy and how we scale through distributors. Your mandate is: Drive revenue (sell-in) Ensure products reach and work for customers (sell-through) Build systems that scale across distributors and markets Ensure excellent distributor and end consumer experience Responsibilities Own Key Distributor Relationships Own senior-level relationships with key distributors, influencing decision-making across commercial, operational, and strategic priorities Build trust across commercial, operations, and aftersales teams Run regular contract performance reviews and joint planning sessions Drive Sell-In & Sell-Through Own commercial performance across distributor accounts, including revenue growth, pipeline development, and long-term account expansion Track how products move through distributor networks to end consumers Identify and fix bottlenecks in last-mile distribution Manage Stock & Forecasting Take ownership of inventory strategy across distributor markets, ensuring disciplined stock allocation, forecasting, and working capital efficiency Prevent both stock-outs and overstocking Coordinate closely with internal supply chain teams Own the Consumer Experience Be accountable for consumer outcomes, ensuring Agsol products consistently deliver value in the field and drive repeatable demand Gather feedback from the field and identify recurring issues Work cross-functionally to resolve systemic problems Warranty and After Sales Management Drive high compliance with warranty registration Ensure distributors have the parts, processes, and training to support customers Monitor issue resolution times and service quality Strengthen after sales systems across markets Build Scalable Systems Define and implement Agsol’s distributor operating model, building scalable systems across commercial, operational, and after-sales functions. Improve processes across: Stock management Warranty tracking After-sales support Build simple, practical systems that can be replicated Experience 5–10+ years in account management, commercial, or operations roles Experience in distributed businesses (energy, FMCG, agri, etc.) Multi-market experience in Africa is a strong advantage Skills Commercially sharp, but operationally grounded Strong analytical and problem-solving ability Excellent relationship builder and communicator Systems thinker – able to fix root causes, not just symptoms Attributes High ownership and accountability Comfortable in both field and strategic environments Practical, hands-on, and solutions-oriented Motivated by improving real outcomes for customers