Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group's capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group's operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.Key Responsibilities  Achieve profitability targets through revenue maximisation and prudent cost management. Grow and monitor branch’s liability and asset portfolios to achieve business targets.  Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling. Overall management of the branch through efficient utilization of resources.  Delivery of excellent customer service through maintenance of high service standards. Ensure compliance to Enterprise-Wide Risk Management Framework. Motivate, coach, and develop a high performing team. Champion digital migration in the branch. The Person   For the above position, the successful applicant should have the following: -  A Bachelor’s Degree from a recognized institution. Cash Management Training is required. A minimum of 8 years General Banking experience with at least 2 years at as Branch Manager. Should have at least 6 months experience in Branch Operations: Cash, Clearing, Accounts & Administration. At least 4 years’ experience in the following roles:of high-performingthe  Personal/Business/Retail Banking or Sales Manager. Credit Management. Customer Service / Relationship Management.