Description of assignment (DoA) details
Attention! Please note that this is an Online Volunteering assignment. It's a short-term, task-based and non-contractual remote assignment; Online Volunteers are not UN Volunteers and do not receive any allowance or entitlements as part of the Online Volunteer assignment but receive a certificate of appreciation after successful completion. In addition, UNV is not involved in the selection process or collaboration.
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VIO Society Kenya 11 days ago
Online facilitation support for VIO Kenya
Kenya
12 weeks
6
assignment(s)
Competitive recruitment
Advertisement end date:06/05/2026
General
Description of assignment title
Online facilitation support for VIO Kenya
Assignment country
Kenya
Expected start date
Invalid Date
Number of Assignments
6
For how many hours per week will the volunteer be required?
16 - 20 hours per week
Host entity
VIO Society Kenya
Modality
Online
Duration
12 weeks
Sustainable Development Goal
Quality education
Details
Mission and objectives
Mission: To engage in research, advocacy, networking, partnerships and training to promote volunteerism. Objectives: (a) To enhance networking, partnerships and resource mobilization among member and non-member organizations, drawing from and impacting their experience in working with and through volunteers. (b) Provide a forum for activities that enhance and improve the profile of volunteerism in Kenya, including organizing the national volunteerism week , International Volunteer Day (IVD) celebrations, Volunteer of the Year Awards (VOYA) and International Volunteer Managers Day (IVMD) and other related activities in partnership with relevant stakeholders and disseminating information to the public. (c) To develop, research, gather, update and disseminate information on the contributions of volunteers and volunteer-involving organizations (VIOs) to the national economy. (d) To provide a common coordinating center for volunteers and volunteerism-related matters in Kenya.
Context
The IAVE–IBM Reskilling Revolution Africa (RRA) – SkillsBuild Project is a regional initiative designed to bridge digital and professional skills gaps among young people across Africa. Through a partnership between the International Association for Volunteer Effort (IAVE) and IBM, the project provides free online learning via the IBM SkillsBuild platform, focusing on equipping youth and adult job seekers with relevant, in-demand skills that enhance employability. The initiative is being rolled out across Kenya, Ethiopia, and South Africa, with a combined target of 35,000 learners, including university students, TVET graduates, NEET youth, and adult job seekers. A significant portion of these learners have limited exposure to digital tools and require structured, supportive guidance to navigate the online courses successfully. To ensure high-quality learning experiences and improved completion rates, IAVE is recruiting online volunteer facilitators who will serve as mentors, guides, and motivators. The facilitators will support learner onboarding, provide ongoing engagement, offer technical and learning assistance, monitor progress, and help learners translate their acquired skills into practical opportunities. This assignment provides volunteers with a meaningful opportunity to contribute to youth empowerment, digital inclusion, and social impact across Africa—while gaining facilitation experience within an international development program.
Task type
Youth Engagement and Participation
Task description
We are seeking Online Learning Facilitators to support the IAVE–IBM Reskilling Revolution Africa (RRA) – SkillsBuild Project. The project equips young people across Africa with in-demand digital and professional skills through the IBM SkillsBuild platform. The Online Facilitators will guide and mentor a cohort of learners, helping them navigate the online courses, stay motivated, overcome technical challenges, and successfully complete their learning pathways. Volunteers will play a critical role in ensuring learners gain meaningful skills that improve their employability. Key Responsibilities
Support the recruitment and onboarding of learners onto the IBM SkillsBuild platform. Conduct virtual onboarding/orientation sessions for new learners. Maintain regular communication with learners via WhatsApp, email, or other digital channels. Motivate and follow up with learners who are lagging behind and offer personalized support. Guide learners in selecting appropriate courses aligned with their career goals. Monitor learner progress on the platform and track key learning metrics. Provide basic technical assistance related to platform navigation and connectivity issues. Facilitate weekly or bi-weekly online check-in sessions to encourage peer learning. Offer basic career guidance and support learners in using digital badges and new skills. Encourage the development of soft skills such as communication, teamwork, and problem-solving. Submit periodic progress reports and document success stories and challenges. Collect feedback from learners to improve future training cycles. Volunteer Requirements Strong digital literacy and ability to support others on online learning platforms. Leadership, mentorship, or facilitation experience—especially with youth. Good communication skills and ability to motivate and guide diverse learners. Ability to work independently and commit to weekly check-ins. Experience supporting learning, career development, or community training is an added advantage. Who You Will Support Learners aged 18–25 from Kenya: University and TVET students or graduates Adult job seekers With a strong focus on recruiting women Impact of the Assignment Your contribution will empower thousands of young people with digital, professional, and employability skills, improving their access to opportunities and helping close the digital skills gap across Africa.
Assignment requirements
Required Experience
Essential Skills
Strong Digital Literacy: Ability to confidently use online learning platforms, troubleshoot basic technical issues, and guide learners through digital tools. Facilitation and Leadership: Demonstrated experience managing, motivating, or guiding groups—especially youth or adult learners. Communication Skills: Excellent written and verbal communication, with the ability to simplify complex information and maintain consistent, supportive engagement. Mentorship Experience: Background in providing guidance, career advice, coaching, or support to learners or community groups. Organizational Skills: Ability to track learner progress, maintain communication channels, and prepare basic reports.\ Desirable Experience Experience working with youth in community-based, educational, or development programs. Familiarity with online learning systems, digital badges, or e-learning facilitation. Basic understanding of employability skills, career development, or soft skills training. Previous volunteering experience, especially in education, digital skills, or social development. Comfort leading virtual sessions (via Zoom, Google Meet, WhatsApp, etc.). Personal Attributes Empathetic, patient, and committed to learner success. Proactive and able to motivate learners who may be struggling. Culturally sensitive and able to work with diverse communities across Africa. Reliable and able to commit to weekly check-ins.
Languages
Kiswahili, Level: Fluent, Required English, Level: Fluent, Required
Other information
Volunteerism is understood as a wide range of activities undertaken of free will, for the general public good, for which monetary reward is not the principal motivating factor.
Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
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