Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.Required Qualifications Technical Skills TCP/IP, routing protocols, VLANs, QoS Cisco, Ruckus, Aruba/HP, Meraki routers, switches and wireless controllers Firewalls (Cisco ASA, Fortinet, Watchguard) Monitoring tools (SolarWinds, PRTG, Nagios, Zabbix, and other proprietary monitoring systems like Cosmos)) Wireshark, tcpdump, packet analysis VPN, SD-WAN, load balancers, wired (ethernet and fiber) and wireless networking Property Management Systems (PMS) and hospitality technology (preferred) Certifications Preferred: CCNA, CCNP, Ruckus Certified, Aruba Certified, Meraki Certified or other networking related certifications (CompTIA Network+, CWNA, Fortinet NSE) Experience 1+ years network operations or NOC experience Incident management and escalation handling Experience coordinating with field technicians and dispatch operations Soft Skills Strong communication and problem-solving abilities Calm under pressure during critical incidents Team collaboration and mentoring skills