Directline Assurance Company Limited was licensed in October 2005 and commenced operations in November 2005 The Company is the first Kenyan niche underwriter focusing solely on motor vehicle insurance. The Company has grown to be the largest PSV underwriter in Kenya with a market share of approximately 60% at the end of the year 2015. It is one of the largest commercial vehicle insurers in Kenya. The Company's head office is in Nairobi with two branches in Nairobi and one branch in each of the following towns : Thika, Nakuru, Mombasa, Embu, Meru, Kerugoya, Nyeri, Kisii, Eldoret, Kisumu ,Machakos, Kiambu, Kitengela , Ongata Rongai and Kapsabet. MISSION To exceed customer expectations by providing superior service and prompt settlement of claims VISION To be the preferred choice in Motor Insurance in Kenya and the region.OVERALL PURPOSE OF THE JOB The role holder will be based in the Investigations Department and will support the doctor(s) in the analysis of medical claims arising from road traffic accidents. The individual will also play a key role in providing second medical opinions on the nature and extent of injuries sustained. KEY ROLES AND RESPONSIBILITIES Research and report writing pertaining to the confirmation of diagnosis made and treatments administered with claims and reporting on the same. Submission of authenticated reports Authentication, Analysis, Interpretation and verification of medical treatment records pertaining to accident claims. Identification of inconsistency between police and hospital records Responsible for highlighting misdiagnosis and/ or irregular medical records. Preparation of medical reports and statistics. Understanding of medical health facility procedures and medical records. Re-examination of road traffic accident victims in order to provide a second opinion. Any other responsibilities will be communicated to the Officer from time to time Giving intelligence of fraud perpetrated in medical facilities Identify and report fraudulent activities and fraudsters within the medical facilities PERSON SPECIFICATIONS Academic Qualifications Bachelor’s Degree in Nursing or its equivalent from a recognized institution KRCHN/KRN-Diploma in Nursing Professional Qualifications KRCHN Registered with Nursing Council of Kenya and must possess a valid license Member of a relevant professional body Experience Must have at least two (2) years’ working experience in a busy hospital facility. Working experience in the insurance industry is an added advantage. Skills and Attributes Kenya recruitment agency Basic MS office skills Strong interpersonal, communication and negotiation skills Superior analytical and report writing skills. High moral and ethical standards with independence of mind and ability to defend his/her position on significant issues. Excellent word processing and IT skills, Ability to work under pressure and meet tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Ability to take initiative and pay attention to detail High level of integrity and reliability Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines. Discretion and an understanding of confidentiality issues