Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources. Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is "to be the champion of the socio-economic prosperity of the people of Africa”. Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint. Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model. Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment. Make an enquiry todayRole Purpose Shape and execute the Enterprise applications/product vision and strategy to accelerate Equity Group’s digital transformation agenda in alignment with the Africa Recovery and Resilience Plan (ARRP). Lead the end-to-end lifecycle of innovative, scalable, and inclusive products. Empower customers, enhance operational efficiency, and drive sustainable growth across Equity Group’s markets. Key Responsibilities Product Strategy and Management: Define and execute the product roadmap for innovative solutions across the Group. Manage product backlog, sprint planning, and release cycles in an Agile environment. Develop clear product requirements and user stories that communicate customer needs and business value. Prioritize features and initiatives based on customer impact, business goals, and technical constraints. Track and analyze product metrics to measure success and drive data-informed decisions. Represent the voice of the customer throughout the product development process. Establish governance to ensure adherence to compliance, security, and risk management policies. Lead change management efforts including defining training programs and product documentation. Implement continuous feedback loops to refine and enhance product performance. Collaborate with risk and compliance teams to meet regulatory requirements and implement best practices in data security, governance, and process automation. Ensure cost optimization while maintaining high product reliability. Present product strategies and progress to executive leadership and stakeholders. Stay current with industry trends, competitive landscape, and emerging technologies. Collaboration with Stakeholders: Work closely with business stakeholders to understand their needs and develop aligned solutions. Communicate product vision and updates to internal teams, ensuring alignment with project goals and timelines. Coordinate with development and IT teams for product configurations and feature enhancements. Documentation and Reporting: Document product specifications, user stories, and features for clarity across teams. Prepare reports on project progress, product performance, and user feedback for stakeholders and management. Continuous Improvement: Identify areas for product improvements based on user feedback and data analysis. Evaluate and implement new features and enhancements to improve user experience and operational efficiency. Other Responsibilities: Lead execution of the product strategy by defining and prioritizing features and requirements. Conduct market research and gather customer feedback to identify opportunities for improvement. Collaborate with cross-functional teams, including design, development, and business teams. Participate throughout the entire product development lifecycle: discovery, ideation, documentation, validation, and launch. Create product documentation including user stories, requirements, and specifications. Engage with external partners and vendors, overseeing integration and collaboration efforts. Core Accountabilities and Deliverables Define and maintain a clear product vision and roadmap for internal enterprise applications. Act as the primary liaison between business units, IT, and development teams. Document user stories, functional specifications, and acceptance criteria. Stakeholder alignment reports and feedback logs. Conduct regular stakeholder engagement sessions and satisfaction surveys. Lead end-to-end delivery of internal application features and enhancements. Key Decisions Made by the Position-Holder Product Feature Prioritization: Decide which features, enhancements, or fixes are prioritized in the backlog. Roadmap Definition and Adjustments: Define and update the product roadmap for internal applications. Release Scope and Timing: Finalize the scope of each release and approve go/no-go decisions for deployment. Complexity Expected in the Role Ensure internal applications are scalable, localized, and compliant with country-specific requirements (e.g., tax, HR policies, procurement rules). Ensure compliance with data protection laws (e.g., GDPR equivalents), internal policies, and cybersecurity standards. Critical Relationships/Stakeholders/Contacts Internal: Business Unit Heads (HR, Finance, Procurement, Risk, Compliance, Operations), IT & Infrastructure Teams, Project Management Office (PMO) External: Technology Vendors / SaaS Providers, Implementation Partners / Consultants Qualifications Key Technical and Leadership Competencies Proficiency in managing the full product lifecycle: discovery, design, development, testing, deployment, and iteration. Ability to analyze and redesign internal workflows for efficiency, scalability, and compliance. Hands-on experience with Agile frameworks, backlog grooming, sprint planning, and iterative delivery. Ability to collaborate with designers and developers to ensure intuitive, user-friendly internal tools. Understanding of how internal applications integrate with other systems via APIs or middleware. Experience in leading cross-functional teams, mentoring junior staff, and fostering a culture of innovation and accountability. Experience Requirements 6+ years of experience in Product Management; 8+ years overall industry experience. Experience leading cross-functional teams through the full product lifecycle. Strong analytical skills to translate data into actionable insights. Excellent communication and presentation skills. Experience in banking, financial services, or enterprise-grade IT environments. Hands-on experience with Agile (Scrum, SAFe) methodologies. Academic Qualifications and Certifications Bachelor’s/Master’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience). Certifications in Product Management, Change Management, Agile methodologies (Scrum/SAFe) is a plus.