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Relationship Officer- Bancassurance At Equity Bank Kenya

Aa Kenya

Engineering / Technical full time Nairobi Posted 18 hours ago

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources. Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is "to be the champion of the socio-economic prosperity of the people of Africa”. Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint. Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model. Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment. Make an enquiry todayThe Role Purpose To drive the end-to-end sale and servicing of Life, General, and Medical insurance products within assigned branches, while providing technical support and guidance to branch teams to enhance insurance penetration and revenue growth. The Key Responsibilities Business Development & Sales Generate and pursue referrals and leads from branch teams and other channels. Secure appointments and conduct customer needs assessments. Prepare and present tailored insurance solutions to prospective clients. Close sales and ensure timely premium collection. Achieve assigned sales targets in line with departmental objectives. Onboarding & Compliance Collect and verify all required KYC documentation. Facilitate accurate onboarding and policy issuance in line with regulatory and internal requirements. Customer Service & Retention Provide post-sale service and relationship management. Manage policy renewals to ensure business retention and growth. Follow up and support claims processing to ensure timely settlement. Risk & Advisory Support Advise branch credit teams on appropriate insurance covers to mitigate lending and operational risks. Promote embedded and credit-linked insurance solutions. Qualifications Key Technical Skills & Leadership Competencies Certificate of Proficiency (COP) or Executive Certificate of Proficiency (ECOP) - Mandatory Strong analytical and numerical skills Sales and negotiation skills Customer Relations management Product knowledge (Life, General & Medical Insurance) Strong communication and presentation skills Integrity and adherence to regulatory standards Experience Requirements   Minimum of two (2) years’ experience in insurance sales (agency, brokerage, or bancassurance environment). Proven track record in meeting or exceeding sales targets. Proficiency in written and spoken English and Kiswahili. Academic Qualifications and Certifications  AIIK Diploma in Insurance (or progress towards completion). Bachelor’s Degree in a Business-related field (e.g., BCom - Insurance/Actuarial, BBM, or equivalent).