Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast growing cities starting with Nairobi, Kisumu and Eldoret in Kenya. Our innovative solutions are designed to suit the realities of todays cities, which are densely populated and heavily built up, particularly in low-income areas. About the role We are re-opening this opportunity with a refined focus on elevating Fresh Life’s strategic communications, storytelling, and brand influence. As we scale across cities and deepen our impact, this role will ensure that how we communicate is as strong as the work we deliver; clear, consistent, and influential across partners, policymakers, funders, and communities. The Communications & Marketing Specialist will define and drive how Fresh Life is positioned externally and understood internally, translating complex operational work into compelling narratives that build trust, engagement, and action. Duties and Responsibilities Strategic Communication & Brand Leadership Lead Fresh Life’s communication strategy across all platforms and audiences Shape brand voice, messaging, and storytelling Drive thought leadership through media engagement and opinion pieces Content, Storytelling & Editorial Excellence Develop high-quality content across digital, print, and advocacy platforms Translate operational work into compelling narratives and human stories Manage editorial standards across all communication outputs Media, Digital & External Engagement Manage media relationships and proactive storytelling opportunities Oversee digital platforms, campaigns, and online engagement strategies Support leadership communication for public engagements Internal Communication & Organisational Alignment Lead internal communication initiatives and employee engagement storytelling Support cross-functional teams with communication needs Strengthen organisational culture through clear, consistent messaging Insight, Measurement & Continuous Improvement Track communication impact and performance metrics Use insights to refine messaging, campaigns, and strategy Drive continuous improvement in communication effectiveness Qualifications At least 5 years’ experience in communications and marketing Bachelor’s degree in Communications or a related field Strong writing and storytelling skills, with the ability to tailor content for different audiences Experience managing digital platforms and social media A data-driven mindset, with the ability to track and measure impact Strong organisation skills and ability to manage multiple priorities Added Advantage: Experience working with media (local or international) Photography, video production, or web management skills