One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Key Responsibilities Strategic Leadership & Digital Transformation Develop and implement an IT roadmap that supports business growth across the East African market. Lead digital transformation projects, including integration of IoT solutions in operational management and mobile payment technologies at retail outlets. Manage the annual IT budget (CAPEX and OPEX), ensuring optimal ROI on technology investments. Infrastructure & Operations Management Oversee administration and optimization of ERP systems (e.g., SAP, Oracle, or Navision) within a manufacturing or distribution environment. Ensure high availability of critical infrastructure, including servers, cloud services (Azure/AWS), and connectivity across remote operational sites. Manage retail automation systems, including forecourt controllers and Point of Sale (POS) platforms, ensuring accurate operational and sales reporting. Cybersecurity & Compliance Implement robust cybersecurity frameworks to protect operational systems and corporate data. Ensure compliance with the Kenya Data Protection Act (2019) and relevant industry standards. Develop and regularly test Business Continuity and Disaster Recovery Plans (BCP/DRP). Vendor & Stakeholder Management Manage relationships with third-party technology providers, telecom partners, and software consultants. Liaise with regulatory and industry bodies regarding technology compliance and reporting requirements. Technical Competencies ERP Expertise: Proven experience managing ERP platforms within manufacturing, logistics, or distribution environments. Network Engineering: Strong understanding of SD-WAN, VPNs, and industrial networking environments. Data Analytics: Proficiency in PowerBI or Tableau for operational and business reporting. Cloud Architecture: Experience managing and migrating hybrid cloud environments. Requirements Qualifications & Experience Education Bachelor’s Degree in Computer Science, Information Technology, or a related field. Master’s degree or MBA is an added advantage. Professional Certifications CISM/CISSP (Cybersecurity) PMP/PRINCE2 (Project Management) ITIL (Service Management) Experience Minimum 8–10 years of IT experience, with at least 4 years in a senior management role. Experience in the energy, manufacturing, logistics, or FMCG sectors is highly preferred. Experience with Forecourt Management Systems is an added advantage. Soft Skills Crisis Management: Ability to remain calm and decisive during critical system outages. Communication: Strong ability to communicate technical concepts to non-technical stakeholders and executive leadership. Integrity: High ethical standards and strong governance mindset.