Job Description

Manage and grow our presence on social media platforms such as TikTok, Instagram, and Facebook

Create engaging content to market our products and attract new customers

Host live sessions to showcase products, respond to customer inquiries, and drive sales

Respond promptly to customer messages, inquiries, and comments

Generate leads, convert followers into customers, and process orders

Prepare quotes and invoices using the internal system

Coordinate with internal teams to ensure timely order processing and dispatch

Monitor order fulfillment to ensure products are delivered in good condition and within timelines

Communicate proactively with clients in case of delays or issues, maintaining trust and professionalism

Support day-to-day sales and marketing activities as needed

Requirements

Recent graduate (Diploma or Degree in Marketing, Business, or a related field)

Must be based in or around Kiambu Town

Strong interest in social media marketing and online sales

Familiarity with platforms such as TikTok, Instagram, and Facebook

Confident communicator with good customer service skills

Ability to multitask and work collaboratively with different departments

Eagerness to learn, grow, and adapt in a fast-paced environment

Basic computer skills and willingness to learn internal systems