Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.Job Purpose: The Senior Business Development Officer - Diaspora will be responsible for; Identifying, targeting, and onboarding diaspora clients across key markets (e.g., UK, USA, Middle East, Europe). Develop and execute strategies to grow the diaspora portfolio. Maintain strong, long-term relationships to drive retention and loyalty. Provide personalized financial advisory services aligned to client goals (investment, pensions etc). Monitor diaspora market trends, competitor activity, and customer needs. Building strategic partnerships with diaspora associations, communities, and institutions. Ensuring compliance with local and external regulatory guidelines and frameworks. Key responsibilities Sales & Client Acquisition Identify, prospect, and acquire new retail and corporate BAM Business. Generating and converting leads to active clients through digital and relationship channels. Present proposals, pitches, webinars and solutions to clients and decision-makers. Drive revenue growth by achieving set sales targets and market share expansion. Relationship Management Manage a portfolio of diaspora clients, ensuring high engagement and satisfaction. Conduct regular portfolio reviews and recommend top-ups or additional products. Collaborate with fund managers, operations, and brokers to deliver seamless onboarding and service delivery. Sales & Revenue growth Drive growth in Assets Under Management (AUM) and revenue. Cross-sell and upsell financial products including unit trusts, pensions, insurance, and offshore investments. Deliver against set sales targets, conversion rates, and retention metrics. Build partnerships with banks, institutions and other networks to position the company competitively. Market Analysis & Strategy Monitor diaspora market trends, competitor activity, and customer needs. Provide insights to inform product development and customization for diaspora clients. Support development of digital solutions tailored to diaspora engagement. Compliance & Risk Management Ensure all clients onboarding and transactions comply with regulatory requirements (KYC, AML, FATCA, etc.). Maintain accurate and up-to-date client records. Knowledge, experience and qualifications required Bachelor’s degree in business, Finance, Economics, Actuarial Science, or related field. Professional qualifications such as CISI, CFA etc. will be an added advantage. Minimum 3–5 years’ experience in business development within diaspora sales, diaspora, Relationship management or equivalent. Demonstrated track record in acquiring and managing diaspora clients. Strong understanding of investments both locally and abroad for empowered negotiation.
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Senior Business Development Officer - Diaspora At Britam
Banking / Financial Services
full time
Nairobi
Posted 1 day ago