The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya. We establish registries, create single sources of truth for clients, health facilities, healthcare providers, health products and technologies, and ensure health data portability while facilitating collection and analysis of data to inform policy and research in the health sector.Requirements For appointment to this grade, an officer must have: - (Entry Grade) Proficiency in computer applications. Bachelor’s degree in any of the following disciplines: - Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Medicine, Medicine and Surgery, Dentistry, Pharmacy and Nutrition, or equivalent qualification from a recognized institution. Registered and licensed by a recognized regulatory body as applicable. Shown merit and ability as reflected in work performance and results. Key Responsibilities Point of Care Services Duties and responsibilities at this level will entail: - Implementing policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions. Collecting data for desk review for digital health solutions. Implementing mitigation strategies for the risk associated with the use of point-of-care solutions. Sensitizing and training users on point-of-care solutions. Carrying out deployment of new point-of-care solutions in pilot settings. Gathering requirements for clinical support in the system. Testing the clinical decision support system. Monitoring and updating user protocol performance and user compliance. Collecting user requirements for point-of-care solutions. Collecting data for needs assessment for the point of care solutions. Conducting data collection for data quality audits. Identifying risks to data protection as related to the use of point-of-care solutions. Sensitizing users on the decommissioning process of point of care solutions. Collecting data for training needs assessment on point of care solutions. Health Informatics Duties and responsibilities at this level will entail: - Identifying, documenting, and analyzing reporting needs and requirements for aggregate health information systems Conducting comprehensive gap analyses of current reporting capabilities versus organizational needs Mapping and identifying diverse data sources that contribute to aggregate health reporting Preparing and processing datasets from aggregate health information systems for analysis and reporting Conducting comprehensive data quality audits and periodic compliance audits to ensure adherence to reporting frameworks Developing and monitoring key performance indicators for data quality, timeliness, usage rates, and impact on healthcare outcomes Implementing and executing action plans derived from audit findings Implementing and maintaining data breach mitigation strategies for aggregate health data protection Establishing and managing schedules for regular health information systems updates and maintenance Ensuring compliance with data governance and security protocols Analyzing health data to assess, monitor, and report on key performance indicators and healthcare outcomes Developing interactive dashboards, reports, and health information products for evidence-based decision making Producing analytical outputs that support strategic planning and operational improvements Maintaining and regularly updating public portals for health data dissemination Promoting effective health data utilization across stakeholder groups Facilitating knowledge transfer and capacity building for data-driven decision making. Health Information Management Duties and responsibilities at this level will entail: - Implementing policies, strategies, standards, guidelines, legislation, and regulations on health information management. Gathering and analyzing functional and nonfunctional requirements of health information exchange registries. Maintaining health information exchange registries. Implementing data quality checks on health information exchange. Implementing standards for health information exchange. Testing and piloting of health information protocols. Collecting data for quality assurance indicators on health information exchange. Identifying risk on health data protection. Testing enhancement for the health information exchange. Implementing and monitoring health information exchange upgrades and enhancements. Systems Support & Maintenance Duties and responsibilities at this level will entail: - Identifying and addressing potential systems issues before they are escalated. Categorizing incidences by severity and type (critical, moderate and minor). Monitoring and tracking performance and indicators, user management support by collecting user feedback. Monitoring systems for any data breaches. Assigning roles and responsibilities as per the levels and type of technical issues. Implementing predefined incident response plan which includes roles and responsibilities and escalation procedures. Identifying systems data or users affected by data breach. Continuously monitoring systems anomalies and/or vulnerabilities. Implementing system to log prioritize and track incidences. Escalating unresolved issues to higher level support for external vendors. Standards & Compliance Duties and responsibilities at this level will entail: - Conducting regular audits to ensure adherence to standards and guidelines. Implementing uniform data and terminologies to enhance data sharing and usability. Implementing mechanisms through compliance metrics. Continuously reviewing and improve standards through regular updates. Aligning digital health solutions with ethical, legal and technological standards. Facilitating integration of systems using international standards (HL7, DICOM) other relevant standards. Assisting in deploying interoperability frameworks like HL7, FHIR or DICOM. Certification Duties and responsibilities at this level will entail: - Collecting and organizing documents submitted by healthcare providers for certification purposes. Establishing and maintaining accurate records of certification applications and compliance statuses in the agency’s database. Implementing certification mechanisms through compliance metrics. Continuously reviewing certification framework through regular updates. Training healthcare providers on digital health compliance and best practices. Providing technical support to healthcare facilities in implementing certified digital health solutions. Preparing detailed reports on the outcomes of inspections, including compliance levels and recommended improvements. Handling basic inquiries from healthcare providers regarding the certification process. Assisting in the preparation of summary reports on certification activities and outcomes. Gathering feedback from healthcare facilities on the certification process for continuous improvement. Capacity Building Duties and responsibilities at this level will entail: - Training health workers on digital health systems. Monitoring and evaluation of digital health systems curriculum. Piloting test materials and gather feedback form. Building local capacity by training selected participants to become trainers for their institutions. Collecting feedback from participants to identify training gaps/needs and improve future systems. Tracking training attendance, progress through e-learning modules and usage of digital health tools in clinical settings. Conducting a pilot launch to identify and resolve technical or user experience issues. Required Compliance Certificates Certificate of Good Conduct from Directorate of Criminal Investigation (DCI) Certificate of compliance from Higher Education Loans Board (HELB) Tax Compliance Certificate from Kenya Revenue Authority (KRA) Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC) Certificate from Credit Reference Bureau (CRB)