Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JLIL 406 Role Purpose The role holder will be responsible for providing comprehensive operational, administrative and servicing support to the agency distribution channel. The role ensures efficient onboarding, accurate data management, seamless commission processing, regulatory compliance and effective resolution of agent queries. The position plays a critical role in enhancing agent experience, improving operational efficiency and supporting the growth, productivity and retention of the agency force in line with the organization’s strategic objectives Academic Background & Relevant Qualifications Bachelor’s degree in Business Administration, Insurance, Finance, or a related field Professional insurance qualification (e.g., COP, IIK, ACII or equivalent) will be an added advantage Proficiency in Microsoft Office Suite (especially Excel) and familiarity with insurance/agency management systems. Minimum of 1–2 years’ experience in insurance operations, agency administration, or financial services Prior experience supporting agency or distribution channels will be a strong advantage Experience in commission processing, data management, or customer/agent servicing roles Exposure to regulatory requirements within the insurance industry is preferred