1. Beverage Preparation** 2. Customer Service**** 3. Equipment Operation & Maintenance**** 4. Cleanliness & Safety****

5. Inventory Management****
6. Product Knowledge**

• Craft espresso-based drinks, brewed coffee, teas, and cold beverages following recipes and quality standards.

• Greet customers, take orders, offer recommendations, and handle payments using POS systems.

• Operate, clean, and troubleshoot espresso machines, grinders, and brewing equipment.

• Maintain a clean, organised, and sanitary workstation, including washing dishes and cleaning the cafe area.

• Restock supplies (cups, lids, coffee beans) and inform management of low inventory.

• Educate customers on coffee blends and menu items