Printpak Kenya is seeking a motivated and detail-oriented ERP Assistant to support the management and development of our ERP system. This is a hands-on role ideal for someone with a basic understanding of IT or software systems who is eager to learn and grow within a manufacturing environment.

The successful candidate will work directly with senior management to help streamline operations, improve reporting, and support the company’s ERP implementation across departments.

This role offers significant learning opportunities and long-term growth into broader IT and systems responsibilities within the company.

ERP & Reporting**

• Assist in creating and maintaining Crystal Reports
• Support report generation for operational and management use
• Help improve reporting structures within the ERP system
• Assist with data validation and cleanup

ERP System Support****

• Assist in day-to-day ERP system management
• Support ERP data entry and corrections
• Help create and manage jobs within the ERP
• Assist with inventory-related ERP functions
• Support label printing and shop floor requirements

User Support & Training****

• Assist in training staff on ERP usage
• Support departments in ERP-related issues
• Help develop SOPs for ERP processes
• Assist in rollout of new ERP features

Hardware & IT Support****

• Assist with basic hardware troubleshooting
• Support ERP-related hardware requirements
• Coordinate with departments for system improvements

Technical Skills**

• Basic Excel skills required

• Basic ERP knowledge required

• Basic SQL knowledge preferred

• General IT knowledge preferred

• Manufacturing or operations exposure beneficial but not required