**Minimum Qualifications: ****

• Degree in business relevant field

Minimum Experience: ****

• Sales experience in Banking, Sacco, microfinance or any other type of financial institution

Knowledge, Skills & Abilities: **

• Sales skills

• Banking process & procedures

• Code Ethics

• Basic computer literacy

• Time management

• Attention to detail

• Develop and Implement sales strategies to achieve sales targets.

• Identify, onboard and maintain new/existing client relationships.

• Prepare and deliver sales presentations and proposals to prospective clients.

• Collaborate with other departments within the bank to ensure customer satisfaction.

• Adhere to all company policies, procedures, and business code of ethics.

• Drive uptake of various SME solutions including but not limited to transactional, lending, investments, insurance and trade solutions.

• Obtain and share client product satisfaction with business.

• Pre- profiling of new customers to obtain feedback on their product uptake experience.

• Ownership to resolve any problems/complaints obtained from customers contacted.

• Life stage probing of customers into potential future needs, positioning of the bank product offering and logging any leads as expected.

• Compile common service breakdown points aimed at process improvement.

• Responsible for the adoption of Compliance, Anti-Money Laundering and Sanctions related requirements contained in bank policies, procedures and processes and subsequently, where necessary, escalating to the line manager/ Supervisor.