Who We’re Looking For**

Essential Knowledge/Skills and Experience Required:****

• Diploma in Pharmaceutical Technology from an institution recognized by the Pharmacy and Poisons Board

• Registered with the Pharmacy and Poisons Board with a valid practising licence

• Minimum of 2 (two) years **relevant experience in a retail Pharmacy Operations ** **

Medication Dispensing & Preparation**

• Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.

• Identify and address potential drug interactions, contraindications, and adverse effects.

• Prepare and compound pharmaceutical products as per prescriptions.

Inventory Management:****

• Monitoring and managing pharmaceutical inventory to prevent shortages and overstocking.

• Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.

• Assist in the procurement and restocking of pharmaceutical supplies.

Patient Counseling:****

• Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.

• Educate patients on over-the-counter medications, supplements, and general health concerns.

• Promote adherence to prescribed medication regimens for better therapeutic outcomes.

• Offering advice on over-the-counter products, supplements, and health- related concerns.

Health and Wellness Promotion:****

• Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.

Collaboration with Healthcare Professionals:****

• Collaborating with service providers to optimize patient care.

• Communicating effectively with prescribers to clarify and discuss medication-related issues.

• Review and provide technical support on pharmacy prescriptions and such claims

Customer Service:****

• Ensuring a positive and welcoming environment for customers.

• Addressing customer inquiries and concerns with professionalism and empathy.

• Resolving issues related to medication availability, insurance, and prescription refills.

Compliance and Recordkeeping:****

• Ensuring compliance with all pharmacy laws, regulations, and standards.

• Maintaining accurate and up-to-date patient records and prescription files.

• Participating in quality assurance and continuous improvement initiatives.

Continuing Education:**

• Staying informed about new drugs, treatments, and healthcare trends.

• Committed to Continuous Professional Development.

• Participating in continuing education programs to maintain and enhance professional competence.