What We’re Looking For**

• Bachelor’s degree in a relevant field (Business, HR, Communications, Project Management, or similar)

• 5+ years’ experience supporting senior executives, with exposure to high-performance environments

• Proven ability to lead, mentor, or coordinate a team

• Strong organizational and project management skills with attention to detail

• Confidence working with international clients and remote teams

• Excellent written and verbal communication skills

What Will Set You Apart**

• Experience building or improving processes, SOPs, or operational systems

• Relevant certifications (e.g., PMP, PRINCE2, CAP, or similar)

• Exposure to global organizations or distributed teams

• Training or experience in leadership, coaching, or team development

EA Training & Development**

• Lead onboarding and training of Executive Assistants to ensure strong, consistent foundations

• Develop practical playbooks, SOPs, and training materials

• Assess readiness and support smooth transition into live client environments

• Continuously improve training based on real delivery insights

Operations & Program Management****

• Oversee day-to-day performance and delivery of EAs

• Track output, identify gaps, and implement improvements quickly

• Standardize tools, workflows, and best practices across the team

• Bring structure and clarity to a fast-moving environment

Client Engagement & Delivery Support****

• Support client onboarding to ensure seamless EA integration

• Join client calls where needed to maintain alignment and quality

• Act as a point of escalation for operational or service-related issues

• Work closely with internal teams to ensure strong client satisfaction

Team Leadership**

• Mentor and guide EAs to maintain high standards of professionalism

• Support performance management and continuous development

• Contribute to hiring and building a strong EA bench