Qualifications**
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Minimun Certificate in Fiber optics or related field. Atleast 1+ years of experience in a similar role. Basic understanding of fiber network concepts. Proficiency in fiber handling & maintenance.
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Strong problem-solving skills and technical expertise.
All qualified and interested candidates should send their CVs and Application Letters to the Email provided.**
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Installing and terminating fiber optic cables and other network equipment.
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Resolving Loss of Service and Connections within SLA.
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Ensure tickets are updated timely and closed with clears once resolved.
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Observing Health & Safety guidelines and ensuring quality assurance throughout the implementation and maintenance period.
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Educating clients on basic troubleshooting processes and answering fiber optic related questions from customers. Individuals will work as a team with other technicians and NOC personnel and report to field supervisors.
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Fiber link faulting and faults resolutions within the Service Level Agreement (SLA).
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Splicing fiber optics at various fiber distribution hubs, troubleshooting and testing fiber links with a light source, optical power meters and an OTDR.
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Providing timely updates on fiber faults to the NOC personnel and ensuring excellent customer service to the client.
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Any other duty that may be assigned from time to time.