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Isp Technician- Mombasa

Fireside Group Ltd

full time Mombasa Posted 3 days ago

Qualifications**

  • Minimun Certificate in Fiber optics or related field. Atleast 1+ years of experience in a similar role. Basic understanding of fiber network concepts. Proficiency in fiber handling & maintenance.

  • Strong problem-solving skills and technical expertise.

All qualified and interested candidates should send their CVs and Application Letters to the Email provided.** 

  • Installing and terminating fiber optic cables and other network equipment.

  • Resolving Loss of Service and Connections within SLA.

  • Ensure tickets are updated timely and closed with clears once resolved.

  • Observing Health & Safety guidelines and ensuring quality assurance throughout the implementation and maintenance period.

  • Educating clients on basic troubleshooting processes and answering fiber optic related questions from customers. Individuals will work as a team with other technicians and NOC personnel and report to field supervisors.

  • Fiber link faulting and faults resolutions within the Service Level Agreement (SLA).

  • Splicing fiber optics at various fiber distribution hubs, troubleshooting and testing fiber links with a light source, optical power meters and an OTDR.

  • Providing timely updates on fiber faults to the NOC personnel and ensuring excellent customer service to the client.

  • Any other duty that may be assigned from time to time.