Person Specification

• A diploma in Pharmacy.

• A valid pharmaceutical technologist license 

• 3 years’ experience.

• Organizational awareness and detail-oriented

• Strong interpersonal and communication skills, teamwork and reliability  

• Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition. 

• Ensure that all insurances exclusion lists are adhered to.

• Inform the doctor on equivalent of the out of stock/OTC medications and follow up to collect medications.

• Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Pharmacy Superintendent/Business Manager.

• Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.

• D.D.A to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Pharmacy Superintendent.

• Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.

• Ensure that any issue pertaining quality is escalated to the Pharmacy Superintendent/Business Manager

• Track the allocated pharmacy quality indicators as required and timely report to the Superintendent.

Drugs/surgical items expiry management;

• Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the Pharmacy Superintendent.

• Enhance FIFO/FEFO by the use of green stickers on short expiry drugs and expiry report sub module then share the short expiry list with the doctors/other branches to assist in liquidation.

• Document all expired drugs, quarantine and report to Pharmacy Superintendent for disposal as per the PPB regulations. 

Adhere to Avenue corporate governance policies and procedures;

• Prevent, detect and report any fraud or criminal activity.

• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits.

• Record and report all incidents/events to the Business Manager within 24 hours using the provided tools.

• Maintain and enforce infection control standards when doing extemporaneous preparations.

Client satisfaction;

• Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.     

• Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.

• Maintain patient privacy and confidentiality at all times.

• Any other duty as assigned by your immediate supervisor in line with the job description.