**
We are seeking a Scheduler** to work in a**
high-performance office environment, maintaining a consistently positive
attitude and the ability to multitask effectively.
đź“Ť Schedule & Compensation:**
✅ Tuesday, Wednesday, Friday: 11:00 PM – 8:00 AM Kenya time
**
âś… Saturday & Sunday:** 3:00**
PM – 12:00 AM Kenya time
âś… Days Off:** Monday**
& Thursday
âś… Work Modality:** On-site**
in Nairobi, Kenya
Requirements:****
- High school diploma or equivalent**, with at least 2 years of administrative or business experience.
Basic**
office, computer, and organizational skills.
Excellent
interpersonal and telephone communication skills.
- Experience with appointment scheduling in the healthcare / homecare area**
Ability**
to read, write, and communicate in English** as required
for the role.
Responsibilities:
-
Answer incoming phone calls in a professional, courteous, and timely manner.
-
Maintain constant communication with associates and clients to assess service quality.
-
Act as a liaison between caregivers and the Office Manager.
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Receive referrals and address concerns related to company services.
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Support sales, marketing, and public relations efforts as needed.
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Represent the vision, mission, and core values of Right at Home.
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Schedule and coordinate caregivers’ daily activities.
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Perform payroll-related tasks, including verifying time sheets, updating phone system records, and data entry.
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Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
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Perform on-call duties (after-hours coordination) as required.
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Demonstrate the ability to handle multiple tasks in a fast-paced, high-performance environment.
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Interview, evaluate, and test candidates, ensuring a positive candidate experience.
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Support recruitment, hiring, onboarding, training, disciplinary actions, and related HR activities.
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Perform general office functions and administrative tasks.
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Carry out other duties as assigned by the Operations Manager.