About the Role****Driven by a passion for people and service excellence, this role focuses on delivering high-quality customer support through phone calls and chat interactions. As a Customer Service Representative, you will assist customers with inquiries related to products, services, order status, and general support.You will work in a high-volume contact center environment**
Requirements****
English level: C1 (Advanced/Fluent).
At least 1 year of customer service experience**, in a contact center environment.**
Comfortable working in high-volume, fast-paced** environments
Key Responsibilities**
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Handle customer inquiries through calls and chats**, covering purchases, services, order status, and general support.**
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Manage a high volume of calls** while maintaining quality and professionalism.
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Provide accurate, clear, and timely information to customers.
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Demonstrate flexibility to work different shifts, including evenings and weekends.