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Assistant Branch Manager

Java House Africa Ltd

full time Nairobi Posted 3 weeks ago

Java House is hiring an Assistant Branch Manager to join its team.

  • Ensure that all restaurant policies and procedures, standards specifications, guidelines, and training programs are followed and completed on a timely basis.

  • Ensure compliance with health and safety, food preparation and serving, repair and maintenance.

  • Ensure company objectives in sales, service quality, appearance of facility and hygiene through training of employees and creating a positive, productive working environment through organizing and supervising branch deep cleaning.

  • Adhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

  • Prevent, handle and resolve complaints regarding food quality and service.

  • Train and review financial statements and activity reports, other performance data to measure productivity of goal achievement to identify areas needing cost reduction or program improvement.

  • Sample food and drink items by testing to ensure palatability and flavor conformity through regular store audits.

  • Prevent and resolve personnel problems,

  • Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures at branch level.

  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.

  • Organize Branch H.O.Ds meetings and offer leadership in seeking to develop the team for continuous improvement.

  • Managing staff shifts to ensure balanced strength across all departments.

  • Conduct regular performance reviews for your subordinate staff.