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Training Manager – Alternative Channels

Cic Insurance Group

full time Engineer Posted 2 days ago

Who We’re Looking For Qualifications**

  • Bachelors Degree in Business, Finance or related Field

  • Professional Insurance Certification (e.g COP, LOMA or Diploma in Insurance

  • Certified Trainer (Trainer of Trainers or Equivalent)

  • Minimum of 7 years’ experience with 3 years at a supervisory level

Key Competencies**

  • Expertise in Life Insurance Products & Sales Processes

  • Proficient in Instructional Design and adult learning methodologies

  • Strong Leadership and Coaching skills

  • Excellent Presentation and Facilitation capabilities

  • Analytical with strong Needs Assessment and Performance Evaluation experience

  • Skilled in Stakeholder Engagement and Communication

Strategic Responsibilities**

  • Develop and execute a comprehensive training strategy for Bancassurance and Sacco Assurance channels aligned to the organization’s growth and distribution objectives.

  • Translate strategic training priorities into practical, channel-specific training plans for Bancassurance and Sacco Assurance.

  • Design structured learning pathways for alternative channels to enhance productivity and advisory capability.

Training Delivery & Channel Enablement****

  • Deliver product, sales, and compliance training

  • Ensure consistent and high-quality training delivery across all alternative channels.

Curriculum Implementation & Content Support****

  • Ensure training content is practical, relevant, and aligned to channel realities

 Training Coordination & Sales Support

  • Conduct field visits, joint sales engagements, and coaching sessions to reinforce training.

  • Manage the training calendar for Bancassurance and Sacco channels

Compliance, Governance & Reporting****

  • Ensure all training activities and records meet regulatory and audit requirements.

  • Prepare periodic reports and insights on training impact within alternative channels.

Stakeholder Engagement****

  • Act as a key training contact point for alternative channel stakeholders.

  • Work closely with Bancassurance partners, Sacco leadership, Sales teams, and Product teams to co-create relevant training interventions.

Leadership & Culture Responsibilities**

  • Champion a strong learning culture across Bancassurance and Sacco channels

  • Provide coaching and mentorship to trainees and channel stakeholders.

  • Support talent identification and development within alternative channels.