What you’ll do
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Reply to guests on Airbnb, WhatsApp, phone, and email
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Help coordinate check-ins, check-outs, cleaning, and maintenance
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Support property inspections and quality checks
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Keep owners updated on bookings and property issues
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Help with marketing, content, and social media support
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Assist in bringing in new properties and business opportunities
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Keep records organized and support daily operations
Who this role is for
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Reliable and can be trusted to follow through
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Calm under pressure and able to solve problems quickly
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Strong communicator in spoken and written English
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Hands-on and comfortable moving between the office and properties
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Proactive and able to spot problems early
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Detail-oriented
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Hungry to learn and grow fast
This role is probably not for you if:
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You need constant supervision
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You are slow to reply or struggle with follow-up
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You do not enjoy fast-paced work
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You are not comfortable being in the field when needed
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You are looking for a relaxed or routine internship
Requirements
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Own laptop
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Reliable smartphone
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Stable internet and airtime/data
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Flexibility with working hours, including some weekends or evenings when needed
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Willingness to travel to properties when required
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Strong English communication
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Nice to have
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Experience in hospitality, customer service, real estate, or sales
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Social media or content creation skills
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Knowledge of the local property market
Pay
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KES 15,000/month to start
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After 2 months, strong performers may move to KES 30,000/month
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Clear growth path for people who prove themselves
How to apply
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Your CV
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A short message on why you’re a strong fit
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One real example of a time you handled pressure well
We are looking for people with energy, ownership, speed, and professionalism.