Requirements:

• Diploma/Degree in Commerce/Finance, Business Management/Administration, or related field.

• Professional membership/qualification: CPA II and above or ACCA (or equivalent).

• 1–2 years work experience in Accounts Receivable/Collections or similar role.

• Experience in invoicing, billing, customer follow-ups, and basic reconciliations.

• Proficiency in MS Office applications (Excel, Word, PowerPoint).

• Proficiency in ERP/accounting system (e.g., QuickBooks or similar).

• Strong attention to detail and accuracy in financial record-keeping.

• Strong communication skills for customer engagement and internal coordination.

• Ability to prioritize tasks and meet deadlines (daily posting, weekly follow-ups, month-end).

• Problem-solving skills for resolving account discrepancies and payment issues.

• Strong filing discipline for reconciliation and audit readiness.

• High professional integrity, confidentiality, and organizational skills

• Assist in preparing invoices and ensure invoices are shared with customers promptly after approval.

• Assist in confirming invoice supporting documents are attached (delivery note/service sheet/customer confirmation).

• Support recording of incoming payments by compiling proof of payment and sharing with the accountant – receivables for posting/verification.

• Update customer account information (contacts, emails, addresses) as guided by the supervisor.

• Update receivables trackers daily/weekly (invoice register, collections follow-up list, promised pay dates, basic aging list) and ensure they are accurate.

• Send customer statements and payment reminders using approved templates.

• Make follow-up calls/emails for overdue invoices based on an assigned list and record outcomes in the tracker.

• Handle routine finance customer complaints (missing invoice, request for statement, receipt confirmation) and escalate complex disputes (pricing/service issues) to the supervisor.

• Maintain accurate filing (soft and hardcopy) for invoices, POPs, statements, and customer communications for reconciliation and audit purposes.

• Support basic reconciliations by preparing customer schedules, receipt lists, and follow-up lists for review by the supervisor.

• Coordinate with the rider for delivery/collection of cheques and documents, and maintain a simple cheque log (received/banked/cleared).

• Ensure compliance with company processes, approvals, and documentation standards.

• Assist in preparing basic receivables summaries (overdue list, promised payments list) for review by the Accountant – Receivables.

• Assist in tracking cheques to ensure they are collected, banked, and followed up until cleared; report exceptions to the supervisor.

• Assist during month-end by ensuring all invoices and POPs are filed and trackers are up to date for reporting.

• Support internal/external audits by retrieving requested documents and schedules as guided.