Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
We are looking to recruit a proactive and performance-driven Supermarket Assistant Branch Manager to support the overall management of a busy retail outlet. The successful candidate will assist in driving sales, ensuring smooth day-to-day operations, and maintaining high standards of customer service, stock control, and staff productivity.
Core Duties and Responsibilities
Support the Branch Manager in overseeing daily store operations to ensure efficiency and profitability Assist in achieving sales targets through effective planning, monitoring, and execution of strategies Supervise key operational areas including merchandising, customer service, cash handling, and stock management Ensure proper stock control practices, including ordering, rotation, and minimizing losses Identify slow-moving or underperforming products and recommend corrective actions Provide guidance, supervision, and motivation to staff to enhance productivity and service delivery Assist in staff scheduling, performance monitoring, and maintaining team discipline Ensure adherence to company policies, health and safety standards, and regulatory requirements Participate in stock counts and support reconciliation processes Assist in procurement coordination to ensure timely and cost-effective sourcing Monitor branch expenses and contribute to budget tracking and reporting Analyze sales patterns and customer trends to support business decisions Maintain high standards of store presentation and customer experience Build and maintain positive relationships with customers, suppliers, and internal teams Support the use of retail systems (e.g., SAGE or similar) for accurate reporting and stock tracking
Job Specifications And Qualifications
Bachelor’s Degree in Business Administration, Retail Management, or related field. Minimum of 3 years’ experience in retail or supermarket branch management. Experience in supermarket operations is an added advantage. Experience in retail or supermarket environments is an added advantage. Strong knowledge of inventory control, procurement, and retail operations. Experience with SAGE or similar retail management systems is an added advantage.
Key Competencies
Strong leadership and team coordination skills Sales-driven mindset with good commercial awareness Analytical thinking and problem-solving ability Good organizational and decision-making skills High level of integrity and accountability Ability to perform effectively in a fast-paced retail environment Strong communication and interpersonal skills Customer-focused approach
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