Requirements

• Strong leadership and team management abilities. 

• Excellent communication and guest engagement skills. 

• Operational oversight experience, with a focus on hospitality standards. 

• Proficiency in reporting, analysis, and identifying cost-saving opportunities. 

• Ability to manage multiple responsibilities, including relief roles for key managers. 

• Highly organized with excellent multitasking skills. 

• Proactive problem-solver with a focus on guest satisfaction. 

• Adaptable and resourceful in high-pressure situations. 

• Collaborative leader with a commitment to team development and excellence. 

• Detail-oriented with a strong commitment to operational and service standards. 

• Oversee lodge operations during Lodge managers absences, ensuring consistency across departments. 

• Perform F&B Manager duties, coordinating kitchen and service teams, managing stock and costs, and ensuring guest satisfaction. 

• Manage housekeeping schedules, inspect guest and staff accommodations, and ensure cleanliness and presentation meet lodge standards. 

• Align operational activities with long-term objectives and sustainability goals, providing detailed handovers for returning managers. 

• Guest Relations: Ensure seamless service during managerial transitions, act as the primary contact for guest requests, and maintain a visible lodge presence to enhance guest experience.