Educational Background: **
-
Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
-
Previous experience in debt recovery will be an added advantage.
-
Customer-oriented attitude.
-
Must have a driving License including A2.
-
Self-motivated with willingness to take initiative and solve complex problems
-
Ability to thrive in a fast-paced and sometimes high-pressure environment
-
Excellent negotiation and analytical skills
-
Fluent in English and Swahili.
-
Men are highly encouraged to apply.
-
A2 DRIVING LICENSE IS A MUST.**
-
Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
-
Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
-
Handle debt recovery and asset repossession in a professional manner.
-
Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
-
Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
-
Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
-
Compile reports about incidents and give recommendations on how they can be avoided in the future.
-
Be innovative on better ways of tracking and monitoring the assets.
-
Preparation of weekly and monthly actual recovery reports and strategies.