Qualifications**

• Degree in Business, Hospitality Management, or related field

• Proficiency in Microsoft Office and relevant sales systems

• Minimum 5–7 years’ experience in senior commercial leadership within luxury hospitality

Skills & Attributes**

• Strong understanding of luxury leisure, MICE, corporate, and distribution ecosystems

• Experience managing integrated commercial functions

• Strong strategic sales and marketing leadership capability

• Strong negotiation and executive level presentation skills

• Strong commercial acumen and market awareness

• Results-driven and commercially astute

• Collaborative leadership style with strong team development skills

• Highly results-oriented with a track record of successfully closing high-value deals and converting business opportunities

• Strong ability to interpret data, identify trends and create forecasts

Strategic Leadership & Planning**

• Develop and execute cluster-wide sales & marketing strategies aligned with brand standards

• Contribute to annual budgets and commercial plans in collaboration with Revenue Director

 Sales Leadership & Performance****

• Lead and drive sales effectiveness across both properties

• Set and monitor sales targets, KPIs, and incentive programs

• Ensure achievement of monthly, quarterly, and annual sales objectives

• Conduct regular sales performance reviews and pipeline management sessions

Marketing & Brand Management****

• Direct multi-property marketing campaigns and promotional initiatives

• Ensure consistency in brand standards and messaging across the cluster

• Oversee development of sales collateral, digital content, and campaigns

Public Relations & Communications****

• Lead cluster PR strategy, including media relations, advertising, and press releases

• Enhance brand visibility and reputation in key source markets

 Business Development & Partnerships****

• Identify and develop new markets, segments, and revenue opportunities

• Represent the properties at trade shows, roadshows, and industry events

 Key Account & Stakeholder Management****

• Oversee key accounts and strategic client relationships across properties

• Drive revenue growth, ADR optimization and market share expansion across all segments

• Review and manage sales contracts and agreements

Team Leadership & Performance Management****

• Lead, mentor, and develop Cluster Sales & Marketing teams

• Conduct performance reviews, coaching sessions, and regular team meetings

• Drive a culture of accountability, engagement, and high performance

Operations & Systems Management****

• Ensure effective use of sales systems, tools, and reporting platforms

• Maintain operational excellence in sales processes and procedures

• Coordinate participation in brand and multi-property campaigns

Market Intelligence & Positioning**

• Monitor market trends, competitor activity, and brand positioning

• Provide insights to support commercial decision-making in collaboration with Revenue Director.