Qualifications

• Diploma/Degree in Hotel Management/Front office operations.

• Service-focused personality is essential.

• 1-2 years experience in a similar role.

• Prior experience working with Opera or a related system

• Fluency in English.

• Additional languages are a plus

• Greet, check-in, respond to requests and settle accounts while providing exceptional service

• Take initiative to add a personalized experience

• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling