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Revenue Assurance Analyst

Ezra

full time Nairobi Posted 17 hours ago

Qualifications and Experience:

  • Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related field.

  • 5+ years in Revenue Assurance, Revenue Operations, Finance Operations, or Data Operations, with strong exposure to billing systems, transaction platforms, financial reconciliations, and partner integrations. 

  • Advanced analytical and problem-solving skills, including proficiency in SQL, and Python for data validation and analysis. 

  • Strong understanding of revenue flows, billing processes, reconciliations, and financial data controls. 

  • Excellent communication, stakeholder management, and cross-functional collaboration skills.

  • Oversight of the billing and invoicing processes, ensuring accurate and complete revenue capture across all products and services.**

Monitor revenue and transaction datasets to identify anomalies, inconsistencies, and potential revenue leakage risks.**

  • Investigate complex revenue discrepancies, failed transactions, refunds, and reconciliation breaks, performing root cause analysis and coordinating resolution with relevant teams.

  • Own end-to-end revenue reconciliations across billing systems, transaction platforms, financial systems, and partner data feeds.

  • Analyze customer churn trends and revenue performance, providing insights on revenue impact and operational risk areas.

  • Support and validate UAT and SIT testing to ensure correct implementation of billing rules, revenue logic, and reconciliation controls prior to system releases.

  • Partner with Data and Analytics teams to enhance revenue monitoring dashboards, reporting frameworks, and data visibility.

  • Provide regular Revenue Assurance reporting, analysis, and recommendations to senior stakeholders.

  • Maintain robust documentation, controls, and audit-ready evidence supporting operational reviews and financial audits.

  • Identify opportunities to strengthen revenue controls, improve data quality, and enhance operational efficiency across the revenue lifecycle.