Qualifications and Experience:
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Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related field.
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5+ years in Revenue Assurance, Revenue Operations, Finance Operations, or Data Operations, with strong exposure to billing systems, transaction platforms, financial reconciliations, and partner integrations.
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Advanced analytical and problem-solving skills, including proficiency in SQL, and Python for data validation and analysis.
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Strong understanding of revenue flows, billing processes, reconciliations, and financial data controls.
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Excellent communication, stakeholder management, and cross-functional collaboration skills.
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Oversight of the billing and invoicing processes, ensuring accurate and complete revenue capture across all products and services.**
Monitor revenue and transaction datasets to identify anomalies, inconsistencies, and potential revenue leakage risks.**
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Investigate complex revenue discrepancies, failed transactions, refunds, and reconciliation breaks, performing root cause analysis and coordinating resolution with relevant teams.
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Own end-to-end revenue reconciliations across billing systems, transaction platforms, financial systems, and partner data feeds.
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Analyze customer churn trends and revenue performance, providing insights on revenue impact and operational risk areas.
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Support and validate UAT and SIT testing to ensure correct implementation of billing rules, revenue logic, and reconciliation controls prior to system releases.
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Partner with Data and Analytics teams to enhance revenue monitoring dashboards, reporting frameworks, and data visibility.
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Provide regular Revenue Assurance reporting, analysis, and recommendations to senior stakeholders.
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Maintain robust documentation, controls, and audit-ready evidence supporting operational reviews and financial audits.
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Identify opportunities to strengthen revenue controls, improve data quality, and enhance operational efficiency across the revenue lifecycle.