Requirements**
Essential****
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University degree in technical discipline or general sciences
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Minimum 5 years’ experience in Quality or Manufacturing
Preffered**
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Biology, Chemistry, Engineering, Food Science or Microbiology degree
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Manufacturing experience
Leadership, People, Culture & Linkage
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Deploys UL Quality strategy and goals through site specific projects and targets**
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Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership
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Builds quality and consumer safety skills and knowledge through coaching and training of factory team
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Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs
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Builds Site Quality talent through recruiting, coaching and training
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Participates as lead for Site Quality in Quality meetings and forums as needed
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Participates as lead for Site Quality in virtual site network meetings and forums
Quality Systems Management**
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Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured**
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Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits
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Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment
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Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions
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Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement
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Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced
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Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications
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Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.
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Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks
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Ensures site utilizes SAP QM and specifications in alignment with applicable requirements
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Leads for site in product incident management situations linking with MCO Quality
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Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)
HACCP, Hygiene, Cleaning**
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Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification**
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Implement pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)
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Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site
Testing & Measurement**
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Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)**
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Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications
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Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations
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Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment
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Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations
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Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement
UMS & Continuous Improvement**
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Leads Quality Pillar for site in UMS factories**
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Ensures UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses
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Initiates and supports structured Q improvement activities for product and package complaints and CRQS gaps
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Ensures and improves quality of bought-in materials and services by monitoring supplier performance and partnering with Procurement to address quality losses
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Ensures alignment between process capability and specification limits for processing and filling operations by utilizing results of process capability studies
Innovation & Change**
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Applies current tools and practices to manage quality related projects
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Ensures quality resource support to innovation trials in site
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Ensures site quality support as needed to early management for projects affecting the site
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Ensures Site Quality resources support VIP projects as needed
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Ensures site quality-related responsibilities are detailed in LMP as appropriate for innovations and other changes and executed as per plan
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Leads for site in quality related category knowledge, understanding of requirements