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Site Quality Manager

Unilever

full time Nairobi Posted 1 day ago

Requirements**

Essential****

  • University degree in technical discipline or general sciences

  • Minimum 5 years’ experience in Quality or Manufacturing

Preffered**

  • Biology, Chemistry, Engineering, Food Science or Microbiology degree

  • Manufacturing experience

Leadership, People, Culture & Linkage

  • Deploys UL Quality strategy and goals through site specific projects and targets**

  • Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership

  • Builds quality and consumer safety skills and knowledge through coaching and training of factory team

  • Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs

  • Builds Site Quality talent through recruiting, coaching and training

  • Participates as lead for Site Quality in Quality meetings and forums as needed

  • Participates as lead for Site Quality in virtual site network meetings and forums

Quality Systems Management**

  • Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured**

  • Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits

  • Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment

  • Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions

  • Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement

  • Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced

  • Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications

  • Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.

  • Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks

  • Ensures site utilizes SAP QM and specifications in alignment with applicable requirements

  • Leads for site in product incident management situations linking with MCO Quality

  • Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)

HACCP, Hygiene, Cleaning**

  • Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification**

  • Implement pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)

  • Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site

Testing & Measurement**

  • Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)**

  • Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications

  • Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations

  • Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment

  • Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations

  • Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement

UMS & Continuous Improvement**

  • Leads Quality Pillar for site in UMS factories**

  • Ensures UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses

  • Initiates and supports structured Q improvement activities for product and package complaints and CRQS gaps

  • Ensures and improves quality of bought-in materials and services by monitoring supplier performance and partnering with Procurement to address quality losses

  • Ensures alignment between process capability and specification limits for processing and filling operations by utilizing results of process capability studies

Innovation & Change**

  • Applies current tools and practices to manage quality related projects

  • Ensures quality resource support to innovation trials in site

  • Ensures site quality support as needed to early management for projects affecting the site

  • Ensures Site Quality resources support VIP projects as needed

  • Ensures site quality-related responsibilities are detailed in LMP as appropriate for innovations and other changes and executed as per plan

  • Leads for site in quality related category knowledge, understanding of requirements