Qualifications & Experience

·         Bachelor’s degree in Logistics, Supply Chain Management.

·         Minimum of 5 years of experience in logistics.

·         Fuel tracking.

·         Manage and plan biweekly driver toolbox meeting.

·         Proven experience in driver leadership.

·         Experience in project management, people management.

·         Strong analytical and problem-solving skills, with the ability to drive continuous improvement.

·         Proficiency in MS Office and other relevant logistics management tools.

·         A deep understanding of supply chain needs, particularly within Logistics environment.

1. Operational Management**

·         To ensure both internal and external customers are treated with respect by drivers and always receive the highest possible level of service.

·         Ensure availability of competent drivers to always meet customer requirements.

·         Lead and manage a team of drivers.

·         Appropriately handle customer grievances or queries related to HGV drivers.

·         To act as the principal operational liaison between DHL supply chain management and the team.                                 

·         Build trusted relationship with control tower, workshop and operation colleagues to ensure to ensure efficient driver duties execution.  

·         Appraise management on general driver activities, challenges and outcomes on a day-to-day basis.          

·         Work closely with driver trainer.

·         Observe and enforce all DHL supply chain statutory and industry best practices obligations tied to driver management.    

·          Ensure all delivery paperwork, briefing/debriefing reports, preposition check list, weekly time sheets, and any other required paper is checked, appropriately field or forwarded to relevant personnel in a timely and organized manner.

·         Evaluate driver violation report and take appropriate measures                                                                                                   

·         Ensure driver management department complies with company and local statutory obligations & legislations, health and safety, quality & BCM.                                                                                                                                               

·         Exceptions right and night parking fees report.  

·         Responsibility of driver duty roster design to maximize on driver availability to effectively serve the customer while appropriate rest periods (offs, leave, sick offs etc.) observed & cost controls in place (6th & 7th) day costs, allowances etc.                                                                                                                                                                            

·         Develop a culture of respect and high performance within your team closely follow the EOS ensuring action plans are well formulated follows & updated on MATT.             

·         To administer and report performance measurement of drivers, this includes provision of data used run the driver incentive scheme & the support of the same.                  

·          To monitor, report and propose corrective /preventive measures against any event or action that poses an operation or financial risk to DHL supply chain vehicular assets, consignments and fuel.                                                                                                                                                                                                             

·         Management of the 6th & 7 the day.                      

·         Drive KPIs to ensure contract fulfillment and meet DHL’s operational expectations.

·         Maintain strong customer relationships.

2. Leadership & Stakeholder Collaboration**

·         Identify, develop, and empower team members to perform at their best.

·         Foster an inclusive, collaborative, and high-performing workplace culture.