Our name is Africa Safari Trips for a reason. We offer the most extensive range of private safari trips in East Africa! And we are happy to say that our guests always leave Africa with a suitcase full of unforgettable memories. Our offices – and teams of locals and expats – are located in Nairobi (Kenya) and Kampala (Uganda). From Africa (with love), our expats arrange and oversee your journey from start to finish. See you soon in Africa!Key Responsibilities Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times. Itinerary Preparation: Create detailed itineraries that include all client requests and services. Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments. Feedback Collection: Consistently gather post-safari feedback and address any concerns. Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips. Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction. Sales Contribution: Support achievement of weekly and monthly sales targets. Qualifications Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality. Minimum of 2 years in the travel industry, specifically in tour consulting or hotel operations. Strong communication skills both written and verbal, especially with the English-speaking international market. Proven experience in selling East Africa i.e Kenya, Uganda and Tanzania as a travel destination. Ability to handle multiple client requests efficiently. Highly organized with strong deadline management.