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Operations Assistant/ Office Admin

Umbro Kenya Limited

Unspecified full time Nairobi Posted 2 days ago

Responsibilities

  • Assist in the daily coordination and deployment of personnel to various client sites.
  • Monitor attendance, shift allocations, relievers, and staff scheduling to ensure smooth operations.
  • Conduct routine supervision visits and inspections to confirm compliance with company procedures and client requirements.
  • Respond promptly to operational incidents, emergencies, alarms, and client concerns.
  • Prepare and submit daily, weekly, and incident reports accurately and on time.
  • Maintain proper records of deployments, occurrence books, leave schedules, and staff movements which includes assisting in Pick Ups and Drops offs.
  • Liaise with clients on operational matters and ensure customer satisfaction is maintained at all times.
  • Assist in investigations of incidents, thefts, accidents, breaches, or disciplinary matters.
  • Coordinate staff replacements, emergency relievers, and shift changes when necessary.
  • Support recruitment, induction, and on-site training of personnel where required.
  • Conduct spot checks to ensure staff remain alert and effective.
  • Ensure company vehicles, motorcycles, radios, and operational equipment are properly utilized and maintained.
  • Assist in enforcing company policies, operational standards, and procedures.
  • Work closely with the Operations Manager and Supervisors to improve service delivery and operational efficiency.
  • Deliver documents, uniforms, operational equipment, and other materials to various sites
  • Maintain professionalism, confidentiality, and discipline while representing the company.
  • Perform any other duties assigned by management.

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Requirements / Qualifications

  • Degree in Security Management, Criminology, Business Administration, or a related field is an added advantage.
  • Previous experience in security operations or supervision is preferred.
  • Good communication, report writing, and interpersonal skills.
  • Ability to work under pressure and respond to emergencies effectively.
  • Computer knowledge, including Microsoft Office applications.
  • Must possess a valid driving license and be able to drive confidently.
  • Ability to ride a motorcycle/bike is an added advantage.
  • Strong organizational and problem-solving skills.
  • Willingness to work flexible hours, including nights, weekends, and public holidays when required

Interested candidates are requested to share their CV and particulars