The Person

For the above position, the successful applicant should have the following: 

• Bachelor's degree in IT or related sciences. 

• Professional qualification/certification in project management is an added advantage

• Professional qualification/certification in MCSE, CompTIA A+. 

• 2 years’ work experience in the same or related role, with at least: -

• 2 years’ experience/Knowledge of end user hardware and related peripherals. 

• 1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)

• 2 years’ experience or knowledge in Operating systems (windows, Unix)

• 1-year experience in Network Services and protocols

• 1-year experience in Internetworking Technology. 

• 1-year experience in Active Directory Domain Services

• 1-year experience in Messaging and Collaboration is desired. 

• 1-year experience in Database management systems is desired. 

• To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 

• Determine and enforce end user hardware specifications and configuration standards

• Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.

• Research, testing and implementation of new hardware technology and related software as needed to enhance performance of existing equipment

• Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.

• Ensure that the bank’s data is eradicated from hardware components that are due for disposal.

• Participate in Business Continuity Processes as per bank set guidelines and standards