Must have technical / professional qualifications:

• Bachelor’s degree in Finance, Economics, Business Administration, Technology, or a closely related discipline from a recognized institution.

• Postgraduate qualification such as an MBA or Master’s degree in Finance, Strategy, Innovation, or Digital Transformation is strongly preferred.

• 12+ years of progressive experience in financial services, fintech, digital banking or investment products, with exposure to large scale portfolios.

• Demonstrated senior leadership experience managing multidisciplinary teams and leading managers within complex, fast paced environments.

• Proven track record of designing, launching, and scaling digital and platform led financial solutions, ideally within ecosystem or partnership driven models.

• Solid understanding of fintech innovation, emerging technologies, and digital platforms, with the ability to translate innovation into commercial value.

• Sound knowledge of regulatory, compliance, risk, and governance frameworks applicable to fintech solutions within regulated environments

• Strong commercial and financial acumen, with experience driving growth, profitability,pricing optimization, and customer lifetime value.

• Advanced analytical and strategic thinking capabilities, with the ability to leverage data, insights, and customer analytics to inform decision making and execution

Strategy & Vision Leadership**

• Define the end-to-end strategy and long-term vision for next-generation fintech solutions and insurance, aligned to Financial Services objectives.

• Translate enterprise strategy into clear, executable roadmaps — identifying new growth opportunities across digital savings, insurance, investments, and emerging fintech.

• Prioritise investments based on value, risk, and scalability, driving market leadership through differentiated propositions.

Fintech Portfolio Management****

• Own end-to-end performance of the fintech portfolio — wealth (digital savings, investments, and digital assets), insurance  — including P&L, pricing, and value proposition design.

• Drive sustainable profitability and portfolio growth while monitoring adoption, usage, and customer lifetime value (CLV).

• Optimise product mix and bundling, taking corrective action on underperforming products decisively.

Product Innovation & Digital Enablement****

• Lead development of next-generation, wealth, insurance and digital solutions; incubate new fintech models and platform-led propositions.

• Leverage emerging technologies to enhance customer experiences and drive rapid innovation through agile product development.

• Transition successful pilots into scalable, production-grade offerings within defined time-to-market targets.

Digital Products & Platforms Leadership****

• Own the digital product roadmap and platform architecture, ensuring scalable, API-led capabilities underpin the fintech portfolio.

• Partner with Fintech Platforms Product & Innovation Lead to deliver reusable infrastructure that accelerates speed-to-market

• Embed UX excellence and reliability standards across all digital touchpoints.

Risk, Compliance & Governance****

• Own the governance framework for all fintech innovations — ensuring regulatory compliance, risk controls, and audit readiness are embedded by design, not afterthought.

• Partner with the Risk, Compliance & Governance Lead to define risk appetite thresholds and manage operational, financial, and conduct risks.

• Engage proactively with regulators, balancing innovation speed with control and resilience.

Customer-Centricity & Data****

• Champion customer-first design across all products; embed personalisation, segmentation, and contextual engagement.

• Leverage advanced analytics to drive decision-making — using data to optimise product performance, refine targeting, and enable predictive insights for growth.

• Partner with Data teams to scale analytical capabilities and improve customer lifetime value.

Ecosystem Partnerships****

• Lead and manage the Ecosystem Partnerships function, building and governing strategic relationships with fintechs, platforms, and third-party providers.

• Enable integrated delivery across tribes and squads; resolve cross-functional dependencies.

People Leadership & Capability Development****

• Lead and inspire high performing, multidisciplinary teams

• Build deep expertise in fintech, wealth, insurance and digital finance

• Develop future leaders through coaching and succession planning

• Foster a culture of innovation, agility, and ownership

• Drive performance management and accountability

• Support continuous learning and capability uplift

Agile Leadership & Delivery Governance**

• Lead empowered cross-functional squads aligned to shared OKRs, with clearly defined decision rights, accountability structures, and escalation protocols.

• Champion iterative delivery and hypothesis-driven experimentation, balancing execution speed with regulatory, risk, and operational guardrails.

• Enable transparent progress tracking through sprint reviews and performance rituals, fostering a culture of ownership and outcome-based performance.