We are seeking a highly organized, tech-savvy and detail-oriented assistant to support digital transformation initiatives, HR administration and general office administration. The role is designed for a candidate comfortable working across people, systems, data, documents and day-to-day administrative processes.

**Department: **Administration / HR / Digital Transformation

**Reporting To: **HR & Administration Manager /

**Role Focus: **Operations Manager 50% Digital Transformation | 25% HR Admin | 25% General Admin

**Experience: **1-3 years

Education fit: degree in BBIT-Business Information Technology, Information Systems, HR with IT, Business Administration with IT, Computer Science, IT, BusinessAdministration or related field.

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KEY RESPONSIBILITIES AND OUTPUTS

Area / Weight | Core Responsibilities | **Expected Outputs **

**Digital Transformation Integration Support **50%

• Support implementation, integration and adoption of approved digital tools.
• Organize, clean and prepare staff, admin and operational data for migration.
• Support HRIS, ERP, CRM, document management and workflow automation activities.
• Coordinate users, management, IT teams and vendors during testing and rollouts.
• Document processes, digitization opportunities and simple user guides.

** Expected Outputs**

• Clean datasets; issue/adoption trackers.
• Process maps; templates; training notes.
• Dashboards, reports and organized digital records.

** **

HR Administration Support 25%

• Maintain accurate, confidential employee records, both physical and digital.
• Prepare/file contracts, appointment letters, confirmation letters and leave records.
• Support recruitment admin, interview scheduling, onboarding and induction checklists.
• Track probation, renewals, attendance, leave balances and documentation deadlines.
• Maintain HR templates, forms, training records and compliance documentation.

Expected Outputs

• Updated staff files and HRIS records.
• Onboarding/probation/leave trackers.
• HR reports and compliant documentation. 

** **

General Administration 25%

• Provide daily office coordination, filing, scanning, correspondence and record keeping.
• Coordinate meetings, appointments, office logistics and administrative schedules.
• Support procurement requests, supplies monitoring, vendors and service follow-ups.
• Assist facilities coordination, maintenance requests and office equipment tracking.
• Prepare minutes, memos, routine correspondence and administrative reports.

Expected Outputs

• Organized office operations and records.
• Timely minutes, memos and reports.
• Professional, efficient office environment.

QUALIFICATIONS, COMPETENCIES AND TECHNICAL SKILLS

**Required Qualifications & **Experience

• Degree in BBIT, BIT, IS, HR with IT, Business Admin with IT, CS, IT or related field.
• 1-3 years in digital systems support, HR admin, office admin or project coordination.
• Strong Excel, Word, PowerPoint, digital filing and basic reporting capability.
• Basic HR administration knowledge: records, onboarding, leave tracking and confidentiality.

Added Advantage

• CHRP, RCHRP, CIPD or equivalent HR qualification.
• Practical exposure to HRIS, ERP, CRM, M365, Google Workspace, SharePoint or Teams.
• Data cleanup, data entry, process documentation, user support or implementation support.
• Knowledge of Kenyan labour law and HR compliance requirements.

Key Competencies

• Digital mindset and willingness to learn new systems.
• Excellent organization, follow-up, documentation and attention to detail.
• Professional confidentiality, communication and interpersonal skills.
• Problem-solving, change adoption support, reliability and deadline discipline.

Preferred Technical Skills

• Microsoft Excel, Word, PowerPoint, Outlook and Teams.
• Google Workspace or Microsoft 365.
• HRIS, ERP, CRM and document management systems.
• SharePoint, OneDrive, GoogleDrive; Power BI/Excel dashboards and workflow automation basics.

Application Instructions: Interested candidates should submit a CV and cover letter indicating their suitability for the role.