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Chief Steward

Fairmont Hotels & Resorts

full time Nairobi Posted 2 days ago

Qualifications

  • A minimum of 3 to 5 years' extensive experience in a comparable role within a prestigious luxury hotel or resort is imperative.

  • Comprehensive and in-depth knowledge of advanced cleaning procedures, proper chemical handling, and proficient operation of industrial dishwashing systems is essential.

  • Possession of a valid certification in food hygiene and safety is a non-negotiable requirement.

  • Demonstrated exceptional leadership abilities, superior organisational skills, and advanced problem-solving capabilities are crucial.

  • Exemplary communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.

  • Proven capacity to perform effectively under high-pressure situations and thrive in a diverse, multicultural environment is necessary.

  • Fluency in English is mandatory

  • Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.

  • Implement and enforce rigorous cleanliness and sanitation protocols throughout all kitchen areas and food service outlets.

  • Oversee the proper handling, cleaning, and storage of all kitchen equipment, utensils, and tableware to ensure optimal functionality and longevity.

  • Ensure strict compliance with all relevant health, safety, and food hygiene regulations, including regular staff training and certification.

  • Develop and maintain comprehensive inventory management systems for cleaning supplies and equipment.

  • Collaborate closely with Culinary and Food & Beverage management to anticipate and meet operational needs during peak periods and special events.

  • Conduct regular inspections of all stewarding areas to maintain the highest standards of cleanliness and organization.

  • Implement effective waste management and recycling programs to promote environmental sustainability.

  • Manage and develop the stewarding team, including hiring, training, scheduling, and performance evaluations.

  • Prepare and maintain accurate documentation, including cleaning logs, maintenance records, and incident reports.

  • Continuously assess and improve stewarding processes to enhance efficiency and effectiveness.

  • Serve as a key liaison with health inspectors and other regulatory bodies during audits and inspections.

  • Manage the stewarding department budget, including cost control measures and resource allocation.