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Call Centre Executive At Imarika Dt Sacco

Imarika Dt Sacco

NGO / Non-Profit Associations full time Nairobi Posted 2 days ago

Imarika DT Sacco is one of the best top managed tier Sacco in the Coast region, registered on 14th September 1974 with an initial membership of 100.Its area of operation is the republic of Kenya with membership spread across the country. Imarika Sacco also serves members across the world using its vibrant digital platform. Original members of the Sacco were Primary School teachers. However, the common bond was opened and Imarika Sacco attracts members across the board e.g. teachers, civil servants, self-employed persons, Corporate entities e.t.cThis job is responsible for handling customer interactions (calls, emails, chats) to provide support, resolve issues and provide information on available products and services. Key Responsibilities/ Duties / Tasks Handling members queries and offering utmost support through telephone and email. Providing relevant information on membership, products, services and solutions Online member Recruitment. Activation of dormant accounts. Cross-selling of Sacco products. Any other duty assigned from time to time by the supervisor Academic qualifications Bachelor's degree in public relations, Marketing and Mass communication and any business-related course.other Professional Qualifications/Membership to professional bodiesMarketing Society of Kenya. Previous relevant work experience required. One Year of relevant work experience