The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Statement The Head of LOOP Payments Business is responsible for ensuring that market opportunities match LOOP DFS's strategy and strategic directions. The role holder will manage the growth of Consumer and Business payment verticals in the business. Will ensure that they drive activation, retention and monetization of the payments business. The holder of this role will be responsible for management of all the growth managers in the business. The role holder is responsible for the commercial design, implementation, monetization and overall ownership of the commercial strategy of the payments vertical. They will use platform design strategies and business modelling techniques to unpack payments identify investment grade opportunities, develop businesses cases, seek approval and buy in for the business cases, and rally cross functional teams to deliver on the vision of the payments. They will drive payment innovation, optimizing user experience and reducing payment costs. The role holder will oversee relationships with payment service providers, banks, and card networks. Key Accountabilities (Duties and Responsibilities) Strategy & Financial  Responsible for driving up average revenue per user Gross margin growth by managing costs, optimizing pricing strategies, and driving operational efficiency  Increase the company's market share in all the Payments market by identifying and pursuing growth opportunities  Internal business processes  Optimize the company's growth processes to ensure reliable customer growth  Manage risk to identify and mitigate potential risks, ensure regulatory compliance Customer  Drive customer acquisition and retention by identifying and pursuing new customer segments, developing effective sales and marketing strategies, and delivering value  Learning & Growth  Prioritize continuous learning and development for self and team by staying up to date with industry trends Job Specifications Academic: A Bachelor’s degree in Computer Science or Business or related fields. MBA or a Master’s degree in a business field is desirable. Work Experience: At least ten (10) years' work experience, five (5) of which should have been in management position in a Technology or Fintech. Should have participated in strategy development and implementation, and having led large successful business development projects and/or initiatives.