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Knowledge, experience and qualifications required** 

Bachelors’ degree in a business related field. 

Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK). 

4-6  year’s relevant experience in the insurance industry.

 Secure new GI business through intermediaries. 

● Retain existing GI business as per set objectives. 

● Maintain excellent customer service to intermediaries and clients.  

● Service existing business and resolve customer complaints.  

● Follow up on renewals for general insurance business. 

● Forward proposal forms to underwriting department. 

● Follow up premium collections for GI clients. 

● Prepare weekly and daily reports as required.  

● Respond to customer and client enquiries. 

● Follow up on commissions and claims issues emanating from intermediaries. 

● Recruitment of intermediaries as per set objectives 

● Conversion of FA’s and IFA’S  in the market to ensure all are placing general insurance business. 

● Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be.  

● Training of intermediaries on general insurance products and submitting training schedules to 

supervisors.  

● Use authorized incentive scheme to bring in new business through training intermediaries on the same and marketing it.  

● Creating strategic partnerships with intermediaries for maximum business support.  

● Sharing of market intelligence with supervisor. 

● Work closely with branch managers and other lines of business to achieve set objectives 

● Perform any other duties as may be assigned from time to time. 

● Delegated Authority: As per the approved delegated authority matrix.