Ideal Job Specifications **

Academic:****

• Bachelor’s degree from a recognized university

• MBA or equivalent is an added advantage

Professional:****

Completed or ongoing CHRP Certification

Member, IHRM

Desired work experience:****

• 8–12+ years’ experience in HR, talent, or workforce strategy roles

• Proven experience in:

• Workforce planning and optimization

• Talent management across multiple markets

• Organizational design and transformation

• Experience in fintech, banking, telecom, or high-growth environments is highly preferred

Exposure to digital transformation, AI, or automation initiatives** is an added advantage.

Financial 30%**

• Develop and implement workforce plans aligned to business strategy**, ensuring optimal headcount, cost efficiency, and productivity ratios (e.g. profit per head, cost-to-income).**
• Drive workforce optimization initiatives (Reduce–Eliminate–Automate)** to improve efficiency and eliminate low-value work.**

Monitor and manage staff costs and headcount budgets** across assigned business units and markets**

Leverage workforce analytics to forecast talent needs, identify risks, and optimize resource allocation**.**

Customer 30%****

• Act as a strategic advisor to business leaders**, ensuring talent decisions directly support business performance.**
• Lead end-to-end talent strategy across markets**, including acquisition, deployment, and internal mobility.**
• Ensure effectiveness of hiring systems to attract high-quality, future-fit talent**.**
• Drive a performance-driven culture**, ensuring clear goal alignment and accountability.**
• Enhance organizational capability through skills mapping, development strategies, and workforce readiness (including AI and digital capability).

Strengthen employee engagement and leadership effectiveness to support innovation and productivity****

Internal Business processes - 20%****

• Drive continuous improvement in HR processes to ensure efficiency, scalability, and business impact**.**
• Lead or support organizational design and operating model reviews**, ensuring alignment to value streams and strategic priorities.**
• Embed data-driven decision-making** in workforce and talent management.**

Support execution of cross-functional transformation initiatives**, including AI workforce adoption and workforce redesign.**

Learning & Growth 20%****

• Build and sustain a high-performing, engaged HRBP capability** through coaching, development, and performance management.**

• Drive capability development across the organization**, ensuring teams are equipped for current and future business needs.

• Maintain high personal and team competency in:

• Workforce strategy

• Talent management

• Digital and AI-enabled work practices

Ensure succession pipelines and leadership readiness across markets.